Contact Information Boxes

The following table describes the default information boxes.

 

Box Description
Name Contact's full name. Click the Edit button to open the Edit Name dialog box.
Account Account to which the contact is linked. Click the name to jump to the Account Detail view.
Title Contact's title within the account's company. Click the ellipsis button and select an item from the list.
Asst. Type the name of the contact's assistant.
Dear The contact's name to be used in the salutation of a letter, fax, or e-mail. Click in the box and type any changes.
Address

Address or location of the contact. Click the Edit button, to open the Edit Address dialog box.

To view a map of the address, click the MapQuest button.

Work Contact's work telephone number. Click in the box and type any changes.
Fax Contact's fax telephone number. Click in the box and type any changes.
Mobile Contact's mobile telephone number. Click in the box and type any changes.
Home Contact's home telephone number. Click in the box and type any changes.
Other Any other number the contact may give you. Click in the box and type any changes.
Preferred Contact This is the preferred method of correspondence with the contact/account. Click the drop-down arrow and select E-mail, Phone, Fax, or Letter.
E-mail Contact's e-mail address. Click in the box and type any changes. To send an e-mail message to the contact, click the E-mail button.
Web URL Web address for the account. Click in the box, and type any changes. To open the contact's Web site, click the WWW button.
Primary Contact for Acct. If selected, designates the contact as the primary contact for the account.
Authorized Service Contract Contacts marked with "Authorized Service Contact" indicates that they are authorized to call in for support on an account.
Do not Solicit If selected, designates the contact as "Do not Solicit". Contacts marked as "Do not Solicit" are filtered out of the Mail Merge process and Marketing Campaigns.
Do not Email, Do not Call, Do not Mail, Do not Fax If Do not Solicit is not selected for the contact, any combination of one or more of the remaining Do not fields can be selected.
Owner Person or team within your organization that has access to the account.
Acct. Mgr Person or team within your organization that manages the account relationship. Click the Find button to find the person or team within your organization that manages the account relationship.
Cont. Type Category of the contact. Click the ellipsis button and select an item from the list.
Cont. Status The status of the contact within your organization. Click the ellipsis button and select an item from the list.

Related Topics

Contacts Overview

Using the Contact Detail View

 

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