The following table describes the default information boxes.
Box | Description |
Name | Contact's full name. Click the Edit button to open the Edit Name dialog box. |
Account | Account to which the contact is linked. Click the name to jump to the Account Detail view. |
Title | Contact's title within the account's company. Click the ellipsis button and select an item from the list. |
Asst. | Type the name of the contact's assistant. |
Dear | The contact's name to be used in the salutation of a letter, fax, or e-mail. Click in the box and type any changes. |
Address |
Address or location of the contact. Click the Edit button, to open the Edit Address dialog box. To view a map of the address, click the MapQuest button. |
Work | Contact's work telephone number. Click in the box and type any changes. |
Fax | Contact's fax telephone number. Click in the box and type any changes. |
Mobile | Contact's mobile telephone number. Click in the box and type any changes. |
Home | Contact's home telephone number. Click in the box and type any changes. |
Other | Any other number the contact may give you. Click in the box and type any changes. |
Preferred Contact | This is the preferred method of correspondence with the contact/account. Click the drop-down arrow and select E-mail, Phone, Fax, or Letter. |
Contact's e-mail address. Click in the box and type any changes. To send an e-mail message to the contact, click the E-mail button. | |
Web URL | Web address for the account. Click in the box, and type any changes. To open the contact's Web site, click the WWW button. |
Primary Contact for Acct. | If selected, designates the contact as the primary contact for the account. |
Authorized Service Contract | Contacts marked with "Authorized Service Contact" indicates that they are authorized to call in for support on an account. |
Do not Solicit | If selected, designates the contact as "Do not Solicit". Contacts marked as "Do not Solicit" are filtered out of the Mail Merge process and Marketing Campaigns. |
Do not Email, Do not Call, Do not Mail, Do not Fax | If Do not Solicit is not selected for the contact, any combination of one or more of the remaining Do not fields can be selected. |
Owner | Person or team within your organization that has access to the account. |
Acct. Mgr | Person or team within your organization that manages the account relationship. Click the Find button to find the person or team within your organization that manages the account relationship. |
Cont. Type | Category of the contact. Click the ellipsis button and select an item from the list. |
Cont. Status | The status of the contact within your organization. Click the ellipsis button and select an item from the list. |